Warranty & Service

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Limited Warranty

Szanto timepieces come with a one (1) year limited warranty covering defects in materials and workmanship existing at the time of original purchase from an authorized Szanto dealer.  The warranty does not cover normal wear and tear, batteries, crystal, strap, bracelet, loss, theft, misuse or abuse.  If the Szanto model is discontinued and no longer manufactured, parts may no longer be available to repair your watch.  If you are unsure, please contact Time Concepts: info@timeconcepts.net

Under this warranty, if the watch proves to be defective, Time Concepts, LLC will (at their option) make any necessary repairs or replace the watch.  Items not covered by the warranty will be the financial responsibility of the consumer.  Proof of purchase and/or the original sales receipt is needed to validate the warranty (the warranty booklet is not proof of purchase).

Do not attempt to repair the watch yourself.  You will void the warranty if you open the caseback, push the buttons underwater or neglect to push in or screw down the crown (depending on type of crown) into its locked position before exposing the watch to moisture or submerging it in water.  Repairs and battery replacement should be performed by a certified jeweler or watch technician.  This will help prevent water leakage caused by improper sealing, which is not covered under the warranty. To ensure maintenance of original water resistance rating, your watch should be sent to a Szanto authorized service center where pressure testing is part of the service procedure.

Click here to download the full Instruction and Warranty Manual

Repair & Service

To send your watch in for service or a warranty repair, please contact the authorized service center listed below. The repair center will analyze the watch and determine if it is a repair under warranty.

Please include: Contact information (phone, fax & email), return shipping information, proof of purchase (sales receipt) and a brief description of the problem.

Szanto Repair
Saltzman Watches & More
1024 Reservoir Avenue
Cranston, Rhode Island 02910
888-619-2824
401-946-0930

Click here to download PDF Repair Form

As a precaution against lost shipments, Time Concepts recommends that you insure your shipment and obtain tracking information & delivery confirmation. Time Concepts & Saltzman Watches will not be responsible for shipments lost or damaged in transit.

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